Shipping policy

At Plehya, we aim to process and deliver all orders as quickly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking details.

Please note during product launches, limited drops, or peak periods, processing times may be slightly extended.

UK Shipping

Estimated delivery times:

• Standard UK Shipping: 2–5 business days
• Express UK Shipping: 1–2 business days

Shipping rates are calculated at checkout.

International Shipping

We offer international shipping to selected countries.

Estimated delivery times:

• Europe: 5–10 business days
• International: 7–14 business days

Delivery times may vary depending on customs processing and local courier services.

Customs & Duties

International orders may be subject to customs duties, taxes or import fees imposed by your country.

These charges are the customer’s responsibility.

Tracking

Once dispatched, all orders receive tracking information via email.

Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

We are not responsible for delays caused by:

• Courier disruptions
• Customs clearance
• Incorrect shipping information entered at checkout
• Lost or stolen parcels marked as delivered

Please ensure your shipping address is correct before placing an order.

Lost or Damaged Parcels

If your order arrives damaged or appears lost in transit, contact us at [your email] within 48 hours of delivery (or expected delivery), and we’ll assist you.

Contact

For shipping questions, contact: